If at anytime you are unsatisfied with a product for any reason we offer 24/7 customer service to assist your needs. Simply email us at firstname.lastname@example.org or call us at 1-833-284-8489. We accept returns for up to 30 days after purchase. Contact us at email@example.com or call us at 1-833-284-8489. You will be given a Return Merchandise Authorization (RMA) number. Be sure to clearly write the return merchandise authorization (RMA) number on the outside of the box. Our shipping department is NOT allowed to accept any packages without an RMA number, and you must pay for return shipping. Address the return package within 30 days of your order date to: RETURNS, P.O. Box 61553 Savannah, GA 31420, United States. Please be aware that your refund of the purchase price, less shipping and handling, will be processed within 5-7 business days, but can take up to thirty (30) days to appear on your credit card statement. If you have any questions about whether a refund has been issued by us, please email or call our customer service department.